Wendy Harris interviewed Brad Sugars in November 2021 to celebrate the first anniversary of her podcast, Making Conversations Count. She was interested in how an entrepreneur who had built an international business-coaching organization had developed the knowledge behind his success.

Years later, she returned to the recording and found herself paying closer attention to a different question. How does experience become something a person can explain, teach, and use? Her 2026 retrospective, You Have to Grow Into It, connects Brad’s stories with lessons she had continued to encounter in her own career.

The Anniversary Interview Started With a Different Ambition

By November 2021, Making Conversations Count had completed its first year. Wendy had interviewed business leaders, entrepreneurs, and professionals about conversations that influenced their lives or careers.