A technology issue surfaces, and three different people assume someone else owns it. Finance believes the IT provider is handling it, the internal team thinks leadership made the policy decision, and the provider is working from a service agreement that assigns the responsibility elsewhere.
For CFOs, that kind of ambiguity can turn an ordinary technology question into financial or operational exposure. ProtectMyIT helps finance and operations leaders put clearer boundaries around IT services, internal ownership, and the responsibilities shared across both sides of the relationship.
Start With What the IT Agreement Actually Covers
Managed IT relationships can feel broad because the provider touches many parts of the technology environment. Systems may be monitored, devices maintained, updates managed, and support delivered across several business functions.
